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ExperienceBank Support

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Getting Started

Step by step instructions to set up your ExperienceBank account.

  • Introducing ExperienceBank
  • Mapping basic concepts

For Suppliers

Step by step instructions to connect with a supplier

  • Viator

    • Viator Mapping
    • How to connect your products on Viator Extranet.
    • How to Download the Viator Product CSV file
    • How to Refresh availability of your Viator Products
  • Expedia

    • Expedia Mapping
  • GetYourGuide

    • GetYourGuide Pricing over API
    • How to Request the CSV file from GetYourGuide
    • Request the GetYourGuide Product CSV File from ExperienceBank
    • GetYourGuide Mapping
    • Connect your new product on GetYourGuide Suppliers Account
  • Google Things to do

    • About Google Things to do
    • Check eligibility for Google things to do
    • Content enrichment on ExperienceBank for Google Things to do
    • Google Things to Do - Operator Booking Module
  • Standard Marketplace

    • Sharing activities with Other Marketplaces
  • Reports

    • Sales Report for Suppliers
  • Others

    • Manage Users
    • Booking Section
    • ExperienceBank Notification Center – Overview
    • Mapping basic concepts

For Partners (Integrators)

Step by step instructions to connect as a partner

  • Sales Report for Partners

For Distributors (OTAs)

All about OTA Distribution.

  • What are Marketplaces/OTAs

FAQs

Frequently asked questions and answers to ExperienceBank

  • ExperienceBank Mapping
  • Features of ExperienceBank
  • GetYourGuide
  • Others

Product Updates

Updates on new releases, feature updates and bug fixes.

  • ExperienceBank GDPR Compliance
  • Effortless Control of Options, Tickets Categories, Guest field and Add-Ons
  • How to Enable Two-Factor Authentication (2FA) on ExperienceBank

Featured Articles

Popular Articles
  • Introducing ExperienceBank
  • Mapping basic concepts
  • What are Marketplaces/OTAs
  • Mapping
  • About KB Add-ons
Recently Updated Articles
  • Mapping basic concepts
  • ExperienceBank Notification Center – Overview
  • Connect your new product on GetYourGuide Suppliers Account
  • Introducing ExperienceBank
  • GetYourGuide Mapping

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