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How to Request the CSV file from GetYourGuide

Kindly submit a request to the GetYourGuide Supplier Experience Team, who will then provide you with the updated CSV file.

The following steps outline the process of submitting a request to the GetYourGuide Supplier Experience Team.

  1. Proceed to the Supplier Administration.
  2. Access your account by logging in.
  3. Navigate to the top-right corner and click on “Help.”
  4. Choose “Contact form” from the available options.


  • Next, you must choose “Connecting Via API” from the available options.

  • Within the “Connecting Via API” section, you should specifically choose “How to connect your products.”

  • Finally, enter the following message along with your GYG Supplier ID, click the Submit button, and expect to receive the CSV file from GYG within 48 working hours.

“I would like to request a product CSV file for the supplier ID:##### in order to connect to the ExperienceBank API connection”



Note Р Attached herewith is a video that demonstrates the process of locating your GetYourGuide Supplier ID. 


I trust that the aforementioned article will assist you in requesting the CSV file from GetYourGuide.


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